Stakeholders, The Players of an Information System

When we come to the designing of the information system, a term often make us think; Who are Stakeholders? so let us define this with the formal definition and it goes like this.

‘Any person who has interests in an existing or proposed information system. Stakeholders may include both technical and non-technical workers. They also may be the internal ones or may be the external one.’

So I think the idea of ‘Who are stakeholders?’ has come to the mind. In building the information system the system owners, system users, system designers, system builders and all of the above system analysts and the project managers all these are commonly known as the stakeholders. Whatever their roles in an organization are it doesn’t matter, all the thing common in them are that, they are information workers. Let us explore a little deep to the stakeholders:

• System Owners
• System Users
  • Internal System Users
    • Clerical and Service workers
    • Technical and professional staffs
    • Supervisors, Middle managers and executive managers
  • External System
    • User
    • Customers
    • Suppliers
    • Partners
    • Employees
• System Designers
  • Database Administrators
  • Network Architects
  • Web Architects
  • Graphics Artists
  • Security Experts
  • Technology specialists
• System Builders
  • Application programmers
  • System programmers
  • Databases Programmers
  • Network Administrators
  • Security Administrators
  • Webmasters
  • Software Integrators
• System Analysts

System Owners: Individuals or organizations who own the information system and have the ultimate responsibility for its success.

System Users: Individuals who interact with and utilize the information system to perform their tasks or access information.

Internal System Users: Users who are employees or members of the organization that owns or operates the system.

Clerical and Service Workers: Individuals who perform administrative, clerical, or service-oriented tasks using the information system.

Technical and Professional Staff: Employees with technical expertise who are involved in the design, development, implementation, and maintenance of the information system.

Supervisors, Middle Managers, and Executive Managers: Individuals in various managerial positions who oversee the operation and use of the information system within the organization.

External System Users: Users who are not part of the organization but interact with the information system. This can include customers, suppliers, partners, and other external stakeholders.

Customers: Individuals or organizations that use or purchase products or services provided by the organization, which relies on the information system.

Suppliers: Individuals or organizations that provide goods or services to the organization and may interact with the information system.

Partners: Other companies or organizations that collaborate or have a strategic relationship with the organization and may require interaction with the information system.

Employees: Individuals who work for the organization and utilize the information system as part of their job responsibilities.

System Designers: Professionals responsible for designing the architecture, structure, and functionality of the information system.

Database Administrators: Specialists who manage and maintain the organization’s databases, ensuring data integrity, security, and performance.

Network Architects: Experts who design and maintain the organization’s network infrastructure, including hardware, software, and connectivity.

Web Architects: Professionals responsible for designing and maintaining the organization’s web-based systems and interfaces.

Graphics Artists: Individuals who create and design visual elements, such as user interfaces and graphics, for the information system.

Security Experts: Specialists who implement and maintain security measures to protect the information system and its data from unauthorized access and threats.

Technology Specialists: Professionals with specialized knowledge of specific technologies or platforms used within the information system.

System Builders: Individuals involved in assembling, configuring, and deploying the hardware and software components of the information system.

Application Programmers: Developers who write code and create applications that run on the information system.

System Programmers: Programmers responsible for developing and maintaining the system-level software that enables the information system to function.

Database Programmers: Programmers who write code and develop queries and scripts to manipulate and manage the organization’s databases.

Network Administrators: Personnel responsible for managing and maintaining the organization’s network infrastructure, including troubleshooting and ensuring connectivity.

Security Administrators: Administrators who implement and manage security measures and policies within the information system.

Webmasters: Individuals responsible for managing and maintaining websites and web content associated with the information system.

Software Integrators: Professionals who integrate various software components and systems to ensure interoperability and seamless operation.

System Analysts: Specialists who analyze business requirements and translate them into functional specifications for the information system.